Travel Operations Executive


Travel Operations Executive


Job Function  

We are looking for a Travel Operations Executive to join the Athens Walking Tours team. If you are an Operations Executive looking for a new challenge or a dedicated, hard-working young professional looking for a challenging career in the tourism sector, we want to hear from you.

Athens Walking Tours: 
We are rated on TripAdvisor as the #1 tour operator offering a wide range of interesting historical tours and culinary tours in Athens and outside Athens (www.athenswalkingtours.gr). 

The environment is modern, friendly & vibrant and everybody who joins our team has the opportunity to develop a rewarding career within the organization, which is widely considered to be one of the best in the business.

Responsibilities  
  • Offering travel solutions based on clients requirements
  • Handling travel bookings from start to finish
  • Negotiating and closing deals with tour operators  
  • Customer experience data collection and reporting 
  • Dealing efficiently with customers’ complaints
  • Making proposals for customer service solutions based on relevant market research
Skills/Experience  
  • Working Experience in a similar role (ideally 2 years) in a specialist tour operator
  • Strong customer service skills
  • High degree of flexibility and ability to deal with change, growth and deadlines
  • Proficiency in both spoken and written English. More languages are welcome but not essential
  • Excellent attention to detail and ability to work accurately
  • Computer knowledge (MS Office) 
  • A love of travel and foreign cultures
Education Requirements  
  • Bachelor's Degree or equivalent experience  
Benefits
  • Full time or part time post
  • Competitive monthly salary (including bonus)

Hours of work 
  • 40 hours a week
  • Location: Athens-based 

CV Application Form

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